Terms of sale

Shop : A Sweeter Day

Sole Proprietorship : Yohana Trougouboff 

Address: 13 rue de Normandie, 72190 Saint Pavace, France

Email : contact@asweeterday.com

SIRET: 529 096 463 00037

Business Activity : Sale of home decor items

Customer Base : Individual consumers (B2C only)

Sales Area : France, European Union and United Kingdom

 


1. Purpose

These General Terms and Conditions of Sale govern the contractual relationship between A Sweeter Day and any non-professional individual (the "Customer") making a purchase via the online store. All orders imply full and unreserved acceptance of these General Terms and Conditions of Sale.


2. Products

The products offered for sale are physical goods, sold from stock. Each product is presented with a description that is as accurate as possible. Photographs are for illustrative purposes only.


3. Price

Prices are shown in euros (€), inclusive of all taxes (VAT). This micro-enterprise is not subject to VAT (Article 293B of the French General Tax Code). Delivery is free, with no minimum purchase required.


4. Ordering

The customer places an order through the store's Shopify website. The order is considered final upon payment confirmation. A Sweeter Day reserves the right to cancel any order in the event of an existing dispute with the customer or suspected fraud.


5. Payment

Accepted payment methods :

Credit card : Visa, Mastercard, American Express 

PayPal

Apple Pay 

Local payment methods : Bancontact, Blik, EPS, Klarna, MobilePay

Deferred/installment payment :

Payment in installments or over 30 days is offered via Klarna, subject to their terms and conditions. A Sweeter Day is not responsible for Klarna's acceptance or rejection decisions.


6. Delivery

Deliveries are made only within France, European Union and United Kingdom.

Delivery methods : Colissimo, Mondial Relay, Chronopost, Colis Privé

Estimated delivery time : 5 to 10 business days from the date of shipment.

Delivery is free for all orders.

Detailed terms and conditions are specified in the website's Shipping Policy.


7. Right of Withdrawal

In accordance with Articles L221-18 et seq. of the French Consumer Code, the Customer has 14 days from the date of receipt of their order to exercise their right of withdrawal, without having to provide any justification.

The complete return and refund procedures are defined in the store's Return Policy.


8. Liability

A Sweeter Day cannot be held liable for any indirect damages that may arise from the purchase of its products. The micro-enterprise's liability is limited to the amount of the order.


9. Personal Data

The personal data collected is processed in accordance with the website's Privacy Policy and the GDPR.


10. Intellectual Property

All elements of this website (texts, images, logos, visuals, content) are protected by intellectual property law. Any unauthorized reproduction or use is prohibited.


11. Consumer Mediation

In accordance with Articles L612-1 et seq. of the French Consumer Code, the Customer may have recourse to a consumer mediator free of charge in the event of a dispute.

Designated Mediator :

CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice

Website : https://www.cm2c.net

Email : cm2c@cm2c.net

Address : 14 rue Saint Jean, 75017 Paris, France


12. Applicable law – Disputes

These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought first. Failing that, the French courts shall have exclusive jurisdiction.